DirecTex Return Policy
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To complete your return, we require a Return Authorization (RA).
Credit for Returns: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit.
If you are approved, then your credit will be processed, and a credit will automatically be applied to your account.
Exchanges: (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please follow the Return Authorization Instructions.